Our Policies

Cancellation Policy

🧘🏻‍♀️International Yoga Retreat Cancellation Policy

We’re honoured you’re considering joining us on one of our Seaside Yoga Sanctuary global retreats. To ensure a smooth experience for everyone, please review our cancellation policy carefully. This policy is designed to protect your investment and help us provide the highest quality retreat possible.

📆 Participant Cancellations

If you choose to cancel your reservation, the following terms apply.

More than 60 days before the retreat start date:

  • You’ll receive a full refund, minus a $100 non-refundable deposit (or booking/administration fee).

30–59 days before the retreat start date:

  • You’ll receive a 50% refund of the total retreat price.

Less than 30 days before the retreat start date:

  • No refunds will be issued.

Please make all cancellations in writing via email.

🔁Transfers

You can transfer your retreat spot to another person at no additional cost, if you let us know at least 14 days before the retreat start date. You are responsible for any changes related to flights, visas, and accommodations.

🌍 International Travel Requirements

Passports & Visas:

  • Please make sure your passport is valid for at least 6 months beyond your travel dates, and that you have any required visas or entry documents for the retreat destination.

 Vaccinations & Health Precautions:

  • You must comply with all local health regulations, including any vaccination or testing requirements. We are not liable for denied entry or costs incurred due to non-compliance.

🚨Travel Insurance – Required

We require all international retreat participants to purchase comprehensive travel insurance, which must include:

    •    Trip cancellation coverage

    •    Emergency medical care

    •    Travel delays/interruptions

    •    COVID-related disruptions

    •    Lost baggage

Proof of insurance may be requested before departure.

❌Cancellations by Us

In the unlikely event that we must cancel or reschedule a retreat due to circumstances beyond our control (e.g., natural disasters, political unrest, pandemics, or low enrollment), you will receive:

    •    A full refund, OR

    •    A credit toward a future retreat of your choice

We are not responsible for any additional costs (flights, visas, etc.) incurred due to cancellation, so please ensure your travel insurance covers these.

🌪️Force Majeure

We are not liable for delays, changes, or cancellations caused by force majeure events, including (but not limited to): natural disasters, weather conditions, acts of government, pandemics, or travel restrictions. Unfortunately, no refunds will be issued in these cases, but we will do our best to offer alternative arrangements.

Privacy Policy

We take our responsibilities of the collection, use, and protection of your personal information seriously. This Privacy Policy sets out how Seaside Yoga Sanctuary (we) collects, use, disclose and protect your personal information in compliance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

  1. Collection of Personal Information
    We collect personal information directly from you, such as your name, address, email address, and phone number when you use our website or contact us. We may also collect information about you from third-party sources, such as social media platforms and publicly available sources.

  2. Use of Personal Information
    We will only use your personal information for the purpose for which it was collected or as otherwise permitted by law. This includes providing you with products or services you have requested, processing your payments, communicating with you, and complying with our legal obligations.

  3. Disclosure of Personal Information
    We may disclose your personal information to third parties, including service providers who assist us in providing our products or services, regulatory authorities, and law enforcement agencies. We will take reasonable steps to ensure that any third parties who receive your personal information comply with applicable privacy laws.

  4. Security of Personal Information
    We take reasonable steps to ensure the security of your personal information, including implementing technical and organizational measures to prevent unauthorized access, use, disclosure, alteration, or destruction of personal information.

  5. Access to and Correction of Personal Information
    You may access or correct the personal information we hold about you at any time by contacting us. We will respond to your request within a reasonable time frame.

  6. Complaints
    If you have a complaint about how we have handled your personal information, please contact us. We will investigate your complaint and provide a response within a reasonable time frame.

  7. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us.